Appreciate all that info Paul, unfortunately the copying from the firstruninstall folder to the AppData with no notification is a bit of a sticking point. We’ve always tried to make it easy for almost any user to install our application. Many times people will install without the help of an IT professional, even with one the process is pretty opaque. I’ve had people on my staff have double launch the app I think it’s just intuitive to do so when you see no indication of it launching. At least on Mac you see the app launch.
I guess we’ll limp along right now, I’m sure we’ll find a way around this it will just take some time and some time. I’m surprised this isn’t something that’s been worked out by now since it’s been around for quite a while. We’ve only recently upgraded to 10.1 from 4.3.2.1.