Errors in running OS8.1.3 x64 server installer

I just compared the result of the same log file from a different server with a successful installation and this is what I found in the log:
————————
Log started 01/29/2018 at 10:50:26
Preferred installation mode : win32 >>>>still don’t understand why it thinks that win32 is the preferred mode!! Is this a bug in the installer or this is how it is supposed to work?
Trying to init installer in mode win32
Mode win32 successfully initialized
Executing C:UsersAppDataLocalTempOS8.1.3SVRgetinfo_x64.exe
Script exit code: 0

Script output:
getinfo.exe adminslocalgroup

getinfo.exe admins [input]

getinfo.exe config [input]
————-

So apparently the difference between the two logs is this part:

– in a successful case
Executing C:UsersAppDataLocalTempOS8.1.3SVRgetinfo_x64.exe

– when there is an error :
Executing cmd /c “C:UsersDBSUPP~1.FIAppDataLocalTempOS8.1.3SVROmnis-App-Server-8.1.3-Launcher-x64.exe” –program “L:DBDATADP_PRO~1Server8Omnis-App-Server-8.1.3-x64.exe” –userfilter “C:Usersdb.support.fi” –user_startmenu_path “\tsprofiles$Start MenuPrograms” –user_desktop_path “\tsprofiles$Desktop” –local_user “C:UsersAppDataLocal” –temp_folder “TempOS8.1.3SVR” –isAdmin 1 –mode win32 –installdir “” –installscope user –serialno “” –adminaccount “” –adminpassword “” –showProg normal –projectDataFilename Omnis-App-Server-8.1.3-Data-x64.exe –instAppData 1 –editionAppend “SVR”

Any idea what causes the difference in this Execute command?
Is there any documentation about this log file?

Thank you,
Mayada

—–Original Message—–
From: Mayada Al-Kishtini [mailto:malkishtini@gmail.com]
Sent: Monday, January 29, 2018 6:18 PM
To: ‘OmnisDev List – English’
Subject: Errors in running OS8.1.3 x64 server installer

Hello $all,

I’m installing OS server version 8.1.3 x64 on a Windows server 2008R2/ 64bit — using Omnis-App-Server-8.1.3-x64.exe installer file.
I have used this installer on the same version of windows more than 20 times so far with no issues. This time I’m getting an error when I try to run the installer (run as admin), the error says something like” error in copying files from packaged archive to C:UsersDBSUPP~1.FIAppDataLocalTempOS8.1.3SVROmnis-App-Server-8.1.3-Launcher-x64.exe..I have to click abort to the process to stop this error msg.

When I go to “C:UsersDBSUPP~1.FIAppDataLocalTemp” I see a file created called ” bitrock_installer.txt”, which has these log records:

Log started 01/29/2018 at 12:18:10
Preferred installation mode : win32
Trying to init installer in mode win32
Mode win32 successfully initialized
Executing cmd /c “C:UsersDBSUPP~1.FIAppDataLocalTempOS8.1.3SVROmnis-App-Server-8.1.3-Launcher-x64.exe” –program “L:DBDATADP_PRO~1Server8Omnis-App-Server-8.1.3-x64.exe” –userfilter “C:Usersdb.support.fi” –user_startmenu_path “\HOST-GW01tsprofiles$db.support.fiStart MenuPrograms” –user_desktop_path “\tsprofiles$Desktop” –local_user “C:UsersAppDataLocal” –temp_folder “TempOS8.1.3SVR” –isAdmin 1 –mode win32 –installdir “” –installscope user –serialno “” –adminaccount “” –adminpassword “” –showProg normal –projectDataFilename Omnis-App-Server-8.1.3-Data-x64.exe –instAppData 1 –editionAppend “SVR”
Script exit code: 0

My question, what makes this installer think that I need to run it in “mode win32”?
Anyone has seen this error before?

Thank you,
Mayada

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